Shipping Policy

Last Updated: October 23, 2026

At a glance

• Delivery area: all 50 U.S. states, including Alaska and Hawaii, and the District of Columbia.
• Standard shipping: free, with no minimum order.
• Order processing: 1–2 business days.
• Transit after dispatch: typically 2–4 business days; total delivery is estimated at 3–6 business days from order placement.

Where we ship

We ship to eligible street addresses in all 50 U.S. states, including Alaska and Hawaii, and the District of Columbia. We do not offer international shipping or delivery to U.S. territories or U.S. military mailing addresses using AA, AE, or AP. If you need PO Box delivery, contact us before placing an order so we can confirm whether service is available for your address. The address eligibility and available method shown at checkout control whether an order can be placed.

Cost and timing

Standard shipping is free with no order minimum. Orders are generally processed within 1–2 business days after order placement, Monday through Friday, excluding U.S. federal holidays. After the carrier receives a shipment, transit typically takes 2–4 business days. The estimated total is 3–6 business days from order placement through delivery. These are estimates, not guaranteed delivery dates. Weather, carrier operations, address issues, and other events can affect timing.

Tracking and delivery issues

After dispatch, we will send tracking information to the email address provided with the order when tracking is available. Carrier scans may take time to appear. If tracking shows a delivery problem or the order has not arrived within the estimated period, contact us at support@ayauro.com.

Delays and cancellation choice

If we learn that an order will be delayed beyond the estimate, we will notify you with the revised expected timing. You may accept the revised timing or cancel the unshipped order for a refund. If you want to cancel, reply to the notice promptly so we can stop fulfillment where possible. Any refund for an unshipped cancellation is not subject to the return-inspection timing described in our Refund Policy.

Questions