Frequently Asked Questions

Last Updated: October 23, 2026

Products and choosing a setup

What does Ayauro sell?

Ayauro offers desk cable organizers, including clips and holders, desk grommets, under-desk trays and baskets, and cable management boxes.
Does Ayauro manufacture these products?

Ayauro is an independent retailer, not the manufacturer, unless a particular product listing expressly says otherwise.

Where do you ship?

We ship to eligible addresses in all 50 U.S. states, including Alaska and Hawaii, and the District of Columbia. We do not ship internationally, to U.S. territories, or to U.S. military mailing addresses using AA, AE, or AP. If you need PO Box delivery, contact us before placing an order to confirm whether service is available for your address. Checkout shows whether a particular address is eligible.
How much does shipping cost?

Standard shipping is free with no order minimum.
How long does order processing take?

Orders are generally processed within 1–2 business days after order placement, Monday through Friday, excluding U.S. federal holidays.
How long does shipping take after dispatch?

Carrier transit typically takes 2–4 business days after dispatch. Estimated total delivery is 3–6 business days from order placement through delivery. These estimates are not guarantees.
Will I receive tracking?

We send tracking information after dispatch when tracking is available. Carrier scans may take time to appear.
Can I change or cancel an order?

Contact us as soon as possible. We will try to stop or update an order before fulfillment, but a change may not be possible once it has shipped. If a shipment is delayed beyond the estimate, we will share the revised timing and let you accept it or cancel the unshipped order for a refund.

When is a change-of-mind return eligible?

Request a return within 30 calendar days after delivery. The item must be unused and undamaged and include the supplied accessories.
How do I start a return?

Contact us before shipping anything. We will review the request and, if approved, provide the correct return instructions and destination.
Who pays return shipping?

For an approved eligible return, Ayauro provides a prepaid return label.
Do you charge a restocking fee?

No. We do not charge a restocking fee.
Can I exchange an item?

We do not offer exchanges. You may place a separate order after contacting us about the original item.
When will a return refund be issued?

For an approved return, we initiate a refund to the original payment method within 10 calendar days after receiving and inspecting the item. Your bank, card issuer, or payment provider may need additional time to post it.
What if my order arrives damaged, wrong, or incomplete?

Contact us promptly with your order number and clear photographs when possible. We will review the damage, defect, incorrect item, missing listed component, or material description issue and provide next steps.

Which payment methods can I use?

Checkout displays the payment methods available for your location, currency, and order before you submit it. A logo on the site does not guarantee availability for every transaction.
How can I manage advertising cookies?

Use the Your Privacy Choices link in Help & Policies to review the available privacy choice flow. Browser or device settings may also let you manage cookies. The options and effect of a setting depend on the technology and law that apply to you.
How do I make a privacy request?

Use the Your Privacy Choices page for the available opt-out flow, or email support@ayauro.com for an applicable access, correction, deletion, or other privacy request. We may need to verify your identity and will follow the response periods that apply to your request.
How can I contact Ayauro?

Email support@ayauro.com or call +1 (602) 685-6790. Include your order number for order questions. GWEN ELIZABETH BRADLEY FUNY LLC's mailing address is 4446 N 36th St, Apt 7, Phoenix, AZ 85018, United States; it is not a retail storefront, pickup point, or automatic return destination. Contact us before sending a return so we can provide the correct instructions and destination.